Knowing how to turn your property's water supply on and off at the mains is essential for any house you move into. Familiarise yourself with where your control valve is located, and know how to use it, so you can access it quickly in an emergency.
This is general information only. For specific issues with your water supply, always use a licensed plumber.
In most Queensland houses, you'll find the water meter and valve just inside the front boundary usually towards one corner of the garden, and often under a rectangular cover in the ground – as is the case on the Gold Coast and Brisbane - but other councils like the Redland City Council often use exposed pipes running in a short arc above ground.
In apartments and units, the shut-off may be in a cupboard, laundry (sometimes under the laundry sink), or a service riser. Some apartments might have a second control valve located in the main corridor outside your front door. If you're ever unsure, your property manager or a licensed plumber can show you.
Turning Your Water Supply On and Off
Turning your water on and off is easy. Always check for insects near the lid, under the lid, or inside the control pit. A tool such as a large flat-bladed screwdriver can help prise off the lid and keep some distance between you and any unexpected crawlies as you open the pit.
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Disclaimer: Every effort has been made to ensure the accuracy of the information provided, but we make no guarantees regarding its completeness or reliability. The data is presented for general informational purposes only and does not constitute financial, investment, or legal advice. We are not liable for any errors, omissions, or consequences arising from its use. Users should verify details with relevant sources and seek professional advice where appropriate for the most accurate and up-to-date guidance.
